Established: 2017

EnergySage Rating Value: 5.0 from 24 reviews

The last review from EnergySage:

Signed the contract with Zenernet in the first week of May and still do not have a working system over 5 months later. The sales experience was positive with the salesperson being very responsive when creating my proposal. But that was the only positive experience. Since then, it has been nothing but delays, poor communication, screwups and apathy from Zenernet. In choosing Zenernet you are then dealing with two separate companies Zenernet and whatever installer they choose. The first indication was a letter I received from the installer notifying me that they could place a lien against my property if they were not paid by Zenernet. The installer, Ecobright, was also located > 300 miles away from my home, so everything took a long time to schedule. The inspection took weeks to get scheduled after the install. On the first attempt the inspection failed due to incorrect electrical work. The 2nd inspection was scheduled for two weeks later. The inspector showed up, but the installer was nowhere to be found. On the third attempt the inspection failed yet again because the plans were wrong. That was ~2 weeks ago, and the 4th attempt has yet to be scheduled. It behooves me why a company that is in the Solar business can’t seem to get things right.

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Phoenix, AZ
85018 United States

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